Home LOCAL NEWS ZOL hikes price for the second time in 8 days

ZOL hikes price for the second time in 8 days

8 days ago ZOL, customers got an email to the effect that prices were increasing exponentially and if that wasn’t enough to get your blood pressure up ZOL certainly has another surprise for you. They’ve sent out another email with yet another price increment.

Yes, before you even got a chance to pay for your packages using last week’s pricing, ZOL is asking you to add more pennies to whatever it is you were budgeting.

The new prices are eye-watering and structured as follows;

Package Name Data $
Fibroniks Zoom 10GB (Pay As You Go) $630.94
Fibroniks Lite 40GB (Pay As You Go) $1,663.39
Fibroniks Lite + Night Owl 40GB (Pay As You Go) + 40GB (Night Owl) $2,007.54
Fibroniks Basic Essentials 50GB (Pay As You Go) $2,236.97
Fibroniks Basic Essentials + Night Owl 50GB (Pay As You Go) + 50GB (Night Owl) $2,695.84
Fibroniks Family Essentials 100GB (Pay As You Go) $5,104.89
Fibroniks Family Essentials + Night Owl 100GB (Pay As You Go) + 100GB (Night Owl) $6,022.62
Fibroniks Come Alive 150GB (Pay As You Go) $5,735.83
Fibroniks Family Entertainment Unlimited $8,546.39
Fibroniks Modern Family Unlimited $11,414.31
Fibroniks Power Pack Unlimited $16,633.91
Fibroniks Turbo Pack Unlimited $19,444.47
Wibroniks Unlimited Unlimited $6,825.64
Wibroniks Nano Office Unlimited $7,169.79
Wibroniks Micro Office Unlimited $10,611.29
Wibroniks Small Office Unlimited $16,920.70
Fibroniks Micro Office Unlimited $10,037.71
Fibroniks Small Office Unlimited $15,773.54
Fibroniks Office Unlimited $28,392.37
Fibroniks Large Office Unlimited $41,584.78

Wibroniks residential users will now pay the following;

Data Validity $
2GB 15 days + 15 days rollover $172.07
3GB 15 days + 15 days rollover $286.79
5GB 15 days + 15 days rollover $573.58
10GB 15 days + 15 days rollover $1,089.81
15GB 30 days + 30 days rollover $1,089.81
20GB 30 days + 30 days rollover $1,892.82
25GB 30 days + 30 days rollover $1,892.82
60GB 30 days + 30 days rollover $3,441.50

Talk about paying through the nose. ZOLs email to customers was accompanied by the following statement;

Dear Valued Customer,

Further to the email sent on 18/6/2020 regarding a price increase, please note that the communication is no longer valid. We have since further updated our prices and the new adjustment will take effect on the 3rd of July 2020. Whilst we strive to manage costs where possible, we have had to make the adjustment due to prevailing market forces.

ZOL email to customers

It seems the price increase might be motivated in part by the new interbank market rate established earlier this week which saw the ZW$ drop in value from 1:25 to 1:57 against the US$.

Will this result in an exodus? Well, of late ZOL and TelOne have both increased effected price increases during similar periods so I wouldn’t be too surprised if TelOne comes out announces an increment of their own in the next few days.

Will this result in ZOL customers getting a better experience – many WiBroniks users have been paying for a service that isn’t working as advertised so one would hope that these tariff shifts also translate to better service. Time will tell.

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