The Reserve Bank of Zimbabwe (RBZ) has assured pensioners over their USD$30 COVID-19 allowances.
The central bank has announced that pensioners will get foreign currency accounts (FCA) debit cards from their banks soon.
RBZ Governor Dr. John Mangudya told The Sunday Mail that he held a productive meeting with CEOs from various banks who said they would comply with the directive.
It was brought to our attention and we recently met with the CEOs of various banks on the issue and they assured us that pensioners would receive their cards any time from now, as the cards are being imported.
We are putting pressure on them to fast-track the process and we are confident that in a week or two the problem will be rectified.
We also reiterated to the banks that the service will be free and the cost will be borne by the Government, so pensioners will get their money in full. All banks need to do is to send the invoice to us and we pay.
Most pensioners were forced to liquidate their COVID-19 allowances because banks could not give them debit cards to transact.
Public Service, Labour, and Social Welfare Minister Professor Paul Mavima told the same publication that pensioners’ concerns are being looked into.
The matter is being looked into and getting the attention it deserves. We are meeting with the Ministry of Finance to rectify the issue.
Ministry of Finance and Economic Development Communications and Advocacy director, Mr Clive Mphambela, explained, banks could not issue debit cards to pensioners so they could utilise their COVID-19 allowances because the cards have to be imported.
In June, Government announced a flat non-taxable Covid-19 allowance of US$75 for civil servants and a flat non-taxable Covid-19 allowance of US$30 for pensioners who retired from the civil service.